Shatter the service quo: Reimagining service for the AI era

The old service management playbook – log it, route it, wait, report on it – is dead. In this webinar, we share Atlassian’s vision for AI-native service management – and why the combination of Service Collection, Teamwork Graph, and Rovo give Atlassian customers an unfair advantage in this new paradigm.

Service teams are racing to adopt AI, but too many are still stuck using legacy playbooks and bolted-on solutions. That’s why we’re reimagining service management from the ground up and shattering the service quo. In this new era of AI-native service, support and operations are no longer departments or static processes, but part of a living system of work that understands every team, every tool, every workflow.

Join us to learn:

  • Why old service management playbooks are failing in the AI era and forcing us to reimagine experiences from the ground up.
  • How Rovo and Teamwork Graph unlock smarter, context-aware AI and better, more proactive service experiences.
  • How Service Collection can free your team from the relics of legacy service desks and help you shatter the service quo.

Register now to join us live or to get an email as soon as the on-demand recording is available!

Oradores

Nicole Pitaro

Senior Product Marketing Manager, Atlassian

Nicole es gerente de marketing de productos en el equipo de Halp de Atlassian. Nacida en Chicago, pasa la mitad del año leyendo y evitando el frío, y el resto de su tiempo libre, corriendo por la orilla del lago y probando nuevos restaurantes en la ciudad.

Tulasi Menon

Senior Principal Product Manager, Atlassian

Nicole es gerente de marketing de productos en el equipo de Halp de Atlassian. Nacida en Chicago, pasa la mitad del año leyendo y evitando el frío, y el resto de su tiempo libre, corriendo por la orilla del lago y probando nuevos restaurantes en la ciudad.